Absolutely — for Creo Mod, I’d make the Terms of Service complement the Zero Returns & Refund Policy, while specifically covering custom natural-stone products, orders, payments, shipping, product variations, intellectual property, and website use.

Creo Mod — Terms of Service

Effective Date: October 2, 2026

Welcome to Creo Mod. These Terms of Service govern your use of the Creo Mod website and your purchase of products from Creo Mod. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. About Creo Mod

Creo Mod specializes in custom-made natural stone pieces and accessories, including furniture, home décor, integrated sinks, serving pieces, and other custom designs.

Because our products are individually crafted, each piece may have unique characteristics and variations.

2. Custom & Made-to-Order Products

Many Creo Mod products are custom-made or made to order. This means that your item may be fabricated specifically for your order and may not be a standard, mass-produced product.

Once an order has been placed, production may begin shortly thereafter.

By placing an order, you acknowledge that custom-made products may have variations in:

• Color
• Veining
• Pattern
• Texture
• Mineral composition
• Finish
• Natural markings
• Dimensions within reasonable manufacturing tolerances

These characteristics are inherent to natural stone and are not considered defects.

3. Product Information & Images

We make reasonable efforts to ensure that product descriptions, dimensions, photographs, colors, pricing, and other information displayed on our website are accurate.

However, natural stone is inherently unique, and the appearance of an individual piece may differ from photographs shown on our website.

Colors may also appear differently depending on your device, monitor, lighting conditions, and other factors.

Creo Mod reserves the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Orders & Acceptance

Submitting an order through our website constitutes an offer to purchase the selected product.

Creo Mod reserves the right to accept or decline an order at its discretion, including in circumstances involving:

• Product availability
• Pricing or listing errors
• Payment issues
• Suspected fraudulent activity
• Incorrect customer information
• Manufacturing or inventory limitations

An order is considered accepted once Creo Mod has confirmed the order.

5. Pricing & Payment

All prices displayed on the website are subject to change without notice.

You agree to provide accurate billing, shipping, and payment information when placing an order.

Creo Mod is not responsible for delays or issues caused by inaccurate information provided by the customer.

Applicable taxes, shipping charges, and other fees may be added to your order at checkout.

6. Cancellations, Returns & Refunds

Because Creo Mod products may be custom-made specifically for each customer, all sales are final.

Creo Mod does not accept returns, exchanges, or refunds for custom-made or made-to-order products.

Orders generally cannot be cancelled once production has begun.

For additional information, please review our Zero Returns & Refund Policy.

If you believe your order arrived damaged, defective, or materially different from what was ordered, please contact info@creomod.com so that we can review the situation.

7. Shipping & Delivery

Creo Mod will make reasonable efforts to process and ship orders within the timeframe provided at the time of purchase.

Delivery dates and shipping estimates are not guaranteed unless expressly stated otherwise.

Creo Mod is not responsible for delays caused by circumstances outside of our reasonable control, including carrier delays, weather, natural disasters, transportation disruptions, or other unforeseen circumstances.

Customers are responsible for providing accurate delivery information and ensuring that the delivery location is suitable for the product ordered.

8. Inspection Upon Delivery

Customers should inspect their order promptly upon delivery.

If an item arrives damaged, please contact info@creomod.com as soon as reasonably possible and provide photographs of the product, packaging, and shipping label.

Failure to report an issue promptly may affect our ability to investigate and resolve the matter.

9. Proper Use & Care

Customers are responsible for using and caring for their Creo Mod products appropriately.

Natural stone products should be used and maintained according to the care instructions provided with the product.

Creo Mod is not responsible for damage resulting from improper use, installation, cleaning, maintenance, modification, accidents, misuse, or normal wear and tear.

10. Custom Dimensions & Specifications

Customers are responsible for reviewing and confirming any measurements, dimensions, customization details, finishes, and specifications provided to Creo Mod before production.

Creo Mod is not responsible for errors resulting from incorrect measurements, specifications, or information supplied by the customer.

11. Intellectual Property

All content on the Creo Mod website, including photographs, product images, graphics, logos, text, designs, branding, videos, and other materials, is owned by or licensed to Creo Mod and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, publish, or otherwise use Creo Mod content without prior written permission.

12. Website Use

You agree to use the Creo Mod website only for lawful purposes.

You may not use the website to:

• Violate applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Submit false or misleading information
• Copy or reproduce website content without permission
• Engage in fraudulent or abusive activity

Creo Mod reserves the right to restrict or terminate access to the website where reasonably necessary.

13. Third-Party Services

Creo Mod may use third-party services to process payments, provide shipping, host website functionality, analyze website traffic, or provide other services.

Your use of those services may be subject to the third party's own terms and policies.

Creo Mod is not responsible for the independent practices or policies of third-party service providers.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Creo Mod shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the purchase or use of our products or from the use of our website.

Nothing in these Terms of Service is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

15. Force Majeure

Creo Mod will not be responsible for failure or delay in performing its obligations when such failure or delay results from circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, labor disputes, supply-chain disruptions, government actions, or other unforeseen events.

16. Changes to These Terms

Creo Mod reserves the right to update or modify these Terms of Service at any time.

Changes will become effective when posted on the website unless otherwise stated.

Your continued use of the website or placement of an order after changes are posted constitutes acceptance of the updated Terms of Service.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

18. Contact Us

If you have questions regarding these Terms of Service, your order, or a Creo Mod product, please contact:

Creo Mod
Email: info@creomod.com

By using the Creo Mod website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.